When police are dispatched to an alarm call, an event is generated. If the alarm call is determined to be false by the responding officer due to human error or equipment problem, or there is no sign of criminal activity, a notification letter is sent to the alarm holder advising them of the alarm response.
Fees are the same for both residential and commercial false alarms.
An alarm user shall be subject to warnings and fines depending on the number of false alarms the department responded to within a continuous 365-day period. The following schedule applies to false alarms:
| Number of False Alarms | Action Taken | Fines | ||
|---|---|---|---|---|
| 1 (within a rolling 365 day period) | Warning Letter | None | ||
| 2 and Over - Each Occurrence (within rolling 365 day period) | Written Notice | $180 |
APPEALING A FALSE ALARM RESPONSE CHARGE
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc).
*Submit via email using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within fourteen (14) calendar days of the notice imposing the charge.
FALSE FIRE ALARMS
False fire alarms penalties are billed on a separate fee schedule. For more detail on the city's Fire Alarm Ordinance (Chapter 8.49) click here.
False fire alarm activations within a rolling 365 days:
1st-3rd False Fire Alarm $0.00
4th False Fire Alarm $100.00
5th False Fire Alarm $200.00
6th+ False Fire Alarm $500.00